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"Everything was handled as they said they would. We
are very pleased"
(Des Moines) |
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"You guys rock! Our front porch looks great.
Larry even cleaned the windows!”
(Des Moines) |
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"We didn’t ever plan on
having a fire, but Firstcall's professional, caring and
compassionate staff made a difficult situation more
tolerable. We truly believe we have a better-built and more
functional home than we did before our fire - thanks to
Firstcall!" I had my project manager's cell # on our speed
dial! He was always ready to answer questions or
would find the answers out and get back to us promptly.
(Ankeny, IA) |
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“The
work crews were very fast. Most of the time I didn't
know they were there. There was no trash or debris when they
were done.
(Des Moines) |
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“These people were absolutely great!”
(Huxley, IA) |
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"This
was my first insurance claim ever and I was scared that all
the paperwork would be over whelming. Firstcall and my
insurance company made me a believer that paying those
insurance premiums is well worth it. Good job guys and
thanks.”
(Des Moines) |
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“I am glad I called! Thanks for
everything. My house looks great!”
(West Des Moines) |
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“The employees we met (from Firstcall)
were very kind and knowledgeable. I hated to see them go!
FCC took great care of us and gave us the best deal with
what we had to work with. They treat you beyond a
customer and personalize the experience instead of it
just being a job. That was huge for us!"
(Des Moines) |
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"Great
team that was committed to my satisfaction!"
(Bondurant) |
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“The crews did a good job,
were very friendly and cleaned up every day. Our
project manager did an EXCELLENT job of letting us know what
was going to happen and when. It is very obvious he enjoys
his job. Timeliness was excellent. They did an
excellent job of working with and around my schedule. We
were very impressed with everything involved in the
process.” (West Des Moines) |
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“Felt comfortable with
Firstcall working in my home. Great job keeping me informed
with the schedule. They were easy to reach w/questions. The
staff was personable and easy to work with. Firstcall
takes the times to explain what they will be doing, asks for
any input and completes the job correctly the first time. No
surprises, on time, clean and thorough."
(Daniel – Urbandale) |
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“I had high expectations and
they did a very good job. I sent a letter to Firstcall to
all your crew. What a great group of Christian men who
showed me total respect and who put back my lower level
room just like it was before the water damage. You can be
very proud of your company."
(Urbandale) |
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“Your
estimators are the best and I would turn to them first
for everything. Firstcall does great work and ensures great
service! Thank you!
(Glen Oaks, West Des Moines) |
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“Great
communication and follow up.”
(Desoto, IA) |
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“We
will always consider Firstcall for our construction needs.
Our projects with them have been done on time
with exceptional quality at a fair price.
(Sue, Clive) |
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“I
would highly recommend Firstcall for any remodeling project.
They were professional, respectful of our wishes and
schedules and very service-oriented.
(Barry, Ankeny) |
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"My
wife & I wanted to thank you and all the Firstcall personnel
that worked on our home remodel. We really enjoy the outcome
of our remodeled kitchen and bathrooms. We appreciated the
professionalism that you and your company conveyed
throughout the project. If we ever take on another major
remodel project, Firstcall will be the first one we call.
It is rare that I rate a company as exceeding my
expectations, but you did! We are very happy with the
results!"
(Bert, Urbandale) |
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"To
all the Firstcall heroes! While I'm pleased that I'm
done making payments to you all, my husband and I want to
thank you for all you did for us in trying to fix our
"nightmare" from last year. Your personal warmth in your
business was a god-send for us and we were truly blessed
to have you helping us. Know that any business we can send
your way, we will!"
(Judy, Des Moines) |
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“I
was glad to hear from your estimator that my odd work hours
could be accommodated. The staff was patient and
consistently professional in their work and in answering
my questions. I was absolutely hire Firstcall Construction
again!” (Des Moines) |
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“Thank you for keeping our new carpet clean. Superb
communications! They even called if they were going to
be a few minutes late. The quality of work was excellent!
Even minor details were not overlooked. I've already
recommended you to others. I would definitely call Firstcall
again. They have a level of professionalism that is rarely
seen. From start to finish, I was extremely pleased.
Thank you!”
(Ankeny) |
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"Within 24 hours of the fire in our home, Firstcall began
the process of putting our life and home back in order in a
professional way that emphasized good communication,
competency, and compassion for what we were going
through. Our project manager was terrific (and fun to work
with and know). Not having experienced anything like this
before, we were extremely pleased. The relationship between
Firstcall and our insurance company and vendors was
impressive and allowed us to feel like everything would
turn out okay during a very stressful episode in our
lives. Thank you! Thank you for a great company!"
(Ames, IA) |
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“Thanks for a job well done! You turned a winter disaster
into a room of sunshine and pleasure."
(Des Moines) |
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"You are the first home
improvement company I have employed that followed through
with all the construction and painting agreed upon and it
was done right."
(West Des Moines) |
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“Communications: I was always kept informed, and
always received a return call. Quality of Work: We would
highly recommend. You will always be our "first call"!”
(Des Moines) |
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“This
was our only experience with a water damaged finished
basement in over 52 years of marriage. Your crew knew
exactly what needed to be done and performed that function
with the utmost respect for us and our possessions
with no damage. Our finished basement was restored to
better-than-previous condition....For this we give you a
well deserved THANK YOU!” (Urbandale) |
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“Firstcall
said they would take care of everything and they did.
They got here early and stayed late, not a lot of breaks,
stayed with it! They cleaned up all their trash and a lot of
mine from the fire, which I didn't expect. The garage turned
out better than it was before. They were here on time every
day, even when I thought the weather wouldn't stop them.
They got the work done in 23 days. It was almost like it
never happened! Thank you! If anyone needs a
recommendation, call me! I am a former drywall finisher I
am very particular. The final job was one I would call
acceptable for even my own mother.”
(Des Moines) |
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"Firstcall is excellent to work with. They are timely,
efficient, honest, and provide friendly and give
excellent service! They came on the weekend within one hour
of phone call! Wow! Great people! I have told others about
positive experience!" (Urbandale) |
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"Firstcall was a pleasure to work with. They were timely,
came in and got their part done so the next crew could
come. All three crews did a wonderful job and very
professionally as well. They understood their job is to
make me happy and I am very happy."
(Winterset) |
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"Firstcall is an exceptional company and have a wonderful
caring, profession manner. The company empathized
and took consideration for my personal loss. The company
makes new out of ashes."
(Osceola) |
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“They
were meticulous! Professional from start to finish.”
(Clive, IA) |
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"First-rate service! Very accommodating! With only
one bathroom - which WAS the project - it made it difficult
to live in and you guys made it easy for us. THANKS!"
(Des Moines) |